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<h3 class="p-5 text-4xl text-center">Work Experience</h3>
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  <li>
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      <time class="font-mono" datetime="2020-3">Mar 2020 - Jul 2020</time>
      <div class="text-xl">Villanova College</div>
      <div class="text-sm">Information Technology Officer</div>
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      Help Desk Role:
      <ul class="list-disc list-inside mt-2">
        <li>Performed repairs and troubleshooting for both students and teachers.</li>
        <li>
          Logged warranty claims with suppliers and triaged with parents and students
          during this process.
        </li>
        <li>
          Collaborated with IT team on installing and configuring equipment inside a new
          building.
        </li>
        <li>
          Assisted contractors with installation of Salto Systems and improved on existing
          configuration throughout school.
        </li>
      </ul>
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      Key Experiences and Takeaways:
      <ul class="list-disc list-inside mt-2">
        <li>Became more comfortable and confident in an end-user facing role.</li>
        <li>
          Experience in a <i>professional</i> team environment, learning of the strengths and
          weaknesses that come with it.
        </li>
        <li>
          Gained first-hand experience using ticketing software (LanSweeper), and using it
          as a powerful tool for organisation.
        </li>
      </ul>
    </div>
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  </li>
  <li>
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        <time class="font-mono" datetime="2020-8">Aug 2020 - Oct 2022</time>
        <div class="text-xl">St Pauls School</div>
        <div class="text-sm pb-2">Information Technology Officer</div>
      </div>
      <div class="divider my-1" />
      Help Desk Role:
      <ul class="list-disc list-inside mt-2">
        <li>
          Assisted students and teachers with level 1 and 2 issues, and logged warranty
          jobs. Continued triaging until issue was resolved.
        </li>
        <li>
          Gained experience in cloud-based solutions in the enterprise environment, namely
          AWS. I was able to apply some of the teaching for my homelab setup.
        </li>
        <li>
          Gained more experience in Azure ecosystem, SCCM deployment, and networking.
        </li>
      </ul>
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      Key Experiences and Takeaways:
      <ul class="list-disc list-inside mt-2">
        <li>Working in a larger group to cover more ground</li>
        <li>
          The importance of relationships with end-users and suppliers to get issues
          sorted in a timely manner.
        </li>
        <li>
          Much more experience in networking (both Cisco and Unifi), and configuration in
          an enterprise environment.
        </li>
      </ul>
    </div>
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  </li>
  <li>
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      <time class="font-mono" datetime="2022-10">Oct 2022 - Feb 2023</time>
      <div class="text-xl">St Pauls School</div>
      <div class="text-sm pb-2">System Administrator</div>
      <div class="divider my-1" />
      System Administrator Role:
      <ul class="list-disc list-inside mt-2">
        <li>
          Became more experienced in scripting languages, and streamlining legacy scripts
          in use.
        </li>
        <li>
          Continually worked on improving my knowledge in Python, Powershell, and
          Bashscript for automation tasks, and small projects.
        </li>
        <li>
          Assisted in streamlining SDS (Student Data Sync service) scripts, including
          importing new users into TASS and AD.
        </li>
      </ul>
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      Key Experiences and Takeaways:
      <ul class="list-disc list-inside mt-2">
        <li>There is always something to be improved upon if you look hard enough.</li>
        <li>
          Gained significant experience in deploying Autotune and Intune, as well as how
          AzureAD works under the hood.
        </li>
      </ul>
    </div>
  </li>
</ul>
